Anyone know what is the meaning of SLA?

[kellybbrman]

ANyone knows what is SLA and what is it actually for, i read it online something about service level agreement but i still do not understand it

[Skull]

ANyone knows what is SLA and what is it actually for, i read it online something about service level agreement but i still do not understand it

What do you not understand at http://en.wikipedia.org/wiki/Service-level_agreement?